Click on your image or initials in the upper right-hand corner.From the application of your choice, follow these steps below.Ī delay of a day or two can be expected before the image is shared with all Microsoft applications and the EBS Portal. There are a number of ways to change your profile image. This image can be viewed by others in both Office365 and EBS Portal applications. If a customer has any issues, we offer customer support at image you set for yourself in MSU's Office365 shows in the page header of the EBS Portal. Engineering and customer support are investigating these on a case by case basis and offering trouble-shooting tips as necessary. We have seen a small number of reports of unexpected behaviors following the Windows 10 Anniversary Update. “Windows 10 continues to have the highest customer satisfaction of any version of Windows. The good news is that a fix is on the way, but that engineer says it may not be coming until September.

But if you are in that camp of Windows 10 Anniversary Edition upgraders who are having issues with your webcam, at least now you have an inkling as to why. While that support thread is full of both consumers and business IT managers grumbling about the issue, it's hard to know exactly how many users are affected by this issue. As Sams reports, lots of users are finding that their webcam images freeze after about a minute of using them. The end result is that any webcam that uses MJPEG or H264, which includes popular models from companies like Logitech and Creative, aren't working quite right. By enabling both YUY2 and the other technologies, the engineer explains, there was a strong chance they'd get in each other's way and result in lousy video. The reason, as explained by a Windows camera engineer in an official Microsoft support thread for this issue, is that Microsoft has instead moved towards a different video standard called YUY2. The big issue, as first reported by 's Brad Sams, is that with the Windows 10 Anniversary Update, Microsoft disabled the ability for webcams to use MJPEG or H264 - two of the leading standards for encoding video in transit between the camera and your PC. It often indicates a user profile.Ī behind-the-scenes change in the Windows 10 Anniversary Edition update, which rolled out earlier in August, is causing a lot of people's USB-connected webcams to freeze up when using video apps like Skype.

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